Amirul Azhar

New Zealand · Hamilton · 022 399 3134 · amimamitori@gmail.com

A result-driven, creative, and self-motivated tech savvy person with relevant experience in Investment Banking handling Application Support and Testing. This also includes area of expertise in Knowledge Management, Application Maintenance and System Health Checks. A solution-oriented IT specialist with demonstrated expertise in developing, improving, solving, and implementing systems that increase productivity.


Work Experiences

Service Engineer

Wintec Te Pūkenga

  • Mentoring/Advising part-timers on troubleshooting technical issues
  • Implementing software or hardware upgrades as needed
  • Deployment of software applications, updates, and operating systems across multiple devices using SCCM
  • Enrolling devices into intune
March 2024 - Present

Service Desk - Part Time

Wintec Te Pūkenga

  • Provide phone, face to face, on-site and online computer support on the ITS Service Desk
  • Provide front desk support on the ITS Student and Staff Service Desks
  • Report any incidents to the Service Engineer or Senior Service Engineer
July 2022 - March 2024

User Acceptance Tester / Software Tester

Singapore Cognizant

  • User Acceptance Testing in OCBC Bank [January 2019 – June 2019]
  • Application Testing in Marina Bay Sands (MBS) [November 2018 – December 2018]
  • Security Domain handling Quality Assurance in UBS Bank. [May 2018 – August 2018]

  • Reviewing software and business requirements and preparing test scenarios.
  • Interacting with clients to understand product requirements.
  • Analysing test results on impacts, bugs, error, and usability.
  • Executing and updating test cases in ALM.
May 2018 - June 2019

Application Support

Singapore Cognizant

  • Investigate the production incidents reported by users and provide resolutions
  • Escalates and coordinate issues to various teams in bank for resolution of issues based on priority and business critically
  • Monitor batches and load the feeds into system. Engaging with upstream and downstream on a daily basis
  • Perform daily health check of the Production (servers/ application)
  • May 2017 - March 2018

    Internships

    Game Developer

    iSim Ltd

    Collaborating with colleagues on implementing in-game menus, HUD and interactive elements.

    • Designing the game UI such as character selection
    • Create the functions in the game settings such as audio and graphics options
    July 2023 - November 2023

    Business Intelligence Developer

    Intelitec Solutions

    Worked on Property Investment and Management Platform targeting the Australian and New Zealand Market by transform data to readable data.

    • Transform data from multiple data sources and ensure accuracy and integrity of relevant data.
    • Generate dynamic reports and insightful dashboards using Power BI
    • Create SQL queries to implement business logic for reporting and analysis purposes.
    March 2020 - July 2020

    Portfolio

    Unreal Engine - Aeroplane



    BI Desktop



    Unity Horror VR



    Creating a Website




    Education

    Wintec Te Pūkenga

    Bachelor of Applied Information Technology
    Software Engineering
    March 2021 - November 2023

    PSB Academy Singapore

    Diploma in Infocomm Technology
    2016

    Rangitoto College

    NCEA Level 3
    2011

    Skills

    Programming/Scripting Languages
    • HTML
    • CSS
    • Javascript
    • Python
    • C#
    • SQL
    • Blueprint
    • UNIX
    Tools/Software used
    • Tosca Automation
    • HP ALM
    • Visual Studio
    • Microsoft SQL Server
    • BI Desktop
    • MS Office
    • Unreal Engine
    • Unity
    • Azure
    • Servicenow
    • Zendesk
    • Freshservice
    Workflow
    • Testing & Debugging
    • Cross Functional Teams
    • Agile Development & Scrum

    Awards & Certifications

    • Extron Certified - AV Associate (2024)
    • Certification Requirement of Business Intelligence Developer - Industry Connect (2020)
    • Certificate of Participation for Immersive Experiences Using Virtual Reality – MAGES, Singapore (2019)
    • Statement of Attainment on creating and modifying tools use in Game Creation - Mages, Singapore (2019)
    • Certificate of Completion Project Management Fundamentals - NTUC Hub, Singapore (2019)
    • Certificate of Completion Agile and Scrum Fundamentals – NTUC Hub, Singapore (2019)
    • NICF Advanced Certificate in IT Services Infrastructure Support – Lithan Academy (2016)
    • Commendation for excellent teamwork, dedication and designing White Collar Crime Course - Singapore Police Force (2015)